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Solutions for the Industrial Market
www.solutionsdirectonline.com

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Enclosures
bullet-point Fiberglass Enclosures
bullet-point Metal Enclosures
bullet-point Polycarbonate Enclosures
bullet-point Thermal Management
bullet-point Racks & Rack Cabinets
bullet-point Wiring Duct & Tubing
Infrared Temperature Measurement Products
bullet-point Fixed-Mount Infrared Temperature Sensors
bullet-point Infrared Cameras & Windows
Machine Components
bullet-point Adjustable Levers
bullet-point Leveling Mounts
bullet-point Pull Handles & Access Hardware
Process Control & Measurement
bullet-point Pressure
bullet-point Temperature
bullet-point Process Control
Scales and Balances
bullet-point Analytical Balances
bullet-point Moisture Analyzers
bullet-point Precision Balances
bullet-point Portable Balances
bullet-point Mechanical Balances
Audible & Visual Signals
Material Testing Equipment
Technical Specifications
bullet-point Fiberglass Enclosures
bullet-point Metal Enclosures
bullet-point ABS/Polycarbonate Enclosures
bullet-point Infrared Temperature Sensors
bullet-point Test Sieves
bullet-point Thermal Management
Customer Support
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Ordering and Shipping

Orders
Orders may be placed via phone, email, fax, or this website. Registration is not required to order from Solutions Direct; however, for online order status and access to order history we recommend that you create an account. Open accounts are available only to customers with an established order history with Solutions Direct.

Order Confirmations
All orders are confirmed via email within 24 hours, except holidays and weekends.

Order Changes / Cancellations
Changes to existing orders and order cancellations can only be made by phone and will be honored only if order has not shipped. Some products are built-to-order and cannot be cancelled once they have been placed. Please reference your sales order number when calling in.

Pricing
All pricing is in U.S. Dollars.

Shipping Methods and Charges
Solutions Direct will only ship products to addresses in the U.S. and for Canadian orders. Please call to see if the product can be shipped. We offer several different shipping methods in order to meet your delivery needs, which include FedEx, UPS, and freight shipments. Our standard freight and handling charges are computed based upon weight and dimensions. Most orders will ship within 48 hours of receipt of order, based upon availability of inventory. Our system is unable to accurately calculate shipments of multiple items, larger enclosures, and systems. Those charges will need to be adjusted appropriately once shipped and actual charges are available from vendor. To cut down on costs and pass along those savings to our customers, most of our products are drop-shipped from our vendors.

Canadian Orders
We ship to our Canadian customers via FedEx and UPS only (with valid account numbers only). For orders outside the U.S., please contact us.


Payment Options

Credit Cards
American Express, Discover, MasterCard, and VISA are accepted. When ordering by credit card be sure to provide the correct billing address, telephone number, and security code. Incorrect information may delay the processing of your order. Credit card transactions will be authorized at time of order, but your credit card will not be charged until your order ships. At this time our shopping cart only accepts credit cards with U.S. billing addresses.

Taxes All orders shipping to California
addresses will be taxed at the appropriate tax unless customer has a valid resale certificate and is not the end user of the product. Please fill out a California resale certificate (BOE-230 - http://www.boe.ca.gov/pdf/boe230.pdf) and fax it to (951) 784-5477 or email info@solutionsdirectonline.com to get the taxes removed from the order. Taxes will be applied in the following conditions:

  1. All orders shipping to California.
  2. Orders for Advantech Manufacturing shipping to WI.
  3. Orders for Dwyer Instruments/Love Controls shipping to IL and TN.
  4. Orders for Ohaus shipping to WA.

Privacy Policy
Any information collected on our website will only ever be used within Solutions Direct. Solutions Direct never sells, rents, or gives away information that personally identifies customers to third parties. Email Newsletters You may receive emails periodically from Solutions Direct about new products or promotions. Each email you receive from Solutions Direct will offer you the continuing opportunity to cancel or "opt-out" of our email list. If you decide that you would rather unsubscribe from promotional emails from us in the future, please send an email to info@solutionsdirectonline.com stating that you wish for us to remove your email from future periodic newsletters.


Copyright ©    Solutions Direct
P.O. Box 5347, Riverside, CA 92517
(888) 886-8185 - Fax (951) 784-5477