8am-5pm PST
Ordering Information
Orders & Payment


All pricing is in U.S. dollars and are subject to change at any time. Orders will be invoiced at the price prevailing at the time of order confirmation. We cannot guarantee prices for the life of our marketing materials or website.

Solutions Direct RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS PRICES AND BILLING METHODS FOR PRODUCTS OR SERVICES SOLD. Latest pricing can be obtained on our website or by calling for a quotation.

Credit Cards

American Express, Discover, MasterCard, and VISA are accepted. When ordering by credit card be sure to provide the correct billing address, telephone number, and security code. Incorrect information may delay the processing of your order. Credit card transactions will be authorized at time of order, but your credit card will not be charged until your order ships. At this time our shopping cart only accepts credit cards with U.S. billing addresses.


Orders may be placed via phone, email, fax, or through this website. All orders are confirmed via email within 24 hours, except holidays and weekends. Registration is not required to order from Solutions Direct; however, for online order status and access to order history we recommend that you create an account. Open accounts are available only to customers with an established order history with Solutions Direct and upon approved credit.

Changes or Cancellations

Changes to existing orders and order cancellations can only be made by phone and will be honored only if order has not shipped. Some products are built-to-order and cannot be cancelled once they have been placed. Please reference your sales order number when calling in.

International Orders

As a domestic distributor we do have some restrictions on which countries we can ship certain products to and how. Please contact customer support at (888) 886-8185 for more details.